Are your products homemade?
Yes. All of our pickles, appetizers, finger foods, and specialty products are handcrafted in small batches using fresh ingredients and traditional recipes.
Do your products contain preservatives?
No. We do not use artificial preservatives. We prepare our products fresh using high-quality ingredients for authentic homemade flavor.
How should I store your products?
Most of our products should be refrigerated after purchase. Please refer to the product label or description for specific storage instructions.
How long do your products stay fresh?
Our products are made fresh and are best enjoyed within the recommended storage period listed on each product. Proper refrigeration helps maintain freshness and quality.
Do you offer vegetarian options?
Yes. We offer a variety of vegetarian products including vegetable pickles, vinegar-free fermented pickles, marinated olives, and vegetarian spring rolls.
Are your products spicy?
Some products are mildly spicy while others have a bolder heat level. Each product description indicates its spice level to help you choose.
Can I customize my order?
Yes. Depending on the product, we can adjust spice levels or prepare custom orders for special occasions. Please contact us before ordering.
Do you offer catering for parties and events?
Yes. We prepare homemade appetizers, finger foods, spring rolls, chicken cakes, and specialty platters for birthdays, family gatherings, corporate events, and celebrations.
What is the minimum order for catering items?
Minimum quantities vary by product. For example, spring rolls are available with a minimum order of 20 pieces. Please check the product page or contact us.
Do you offer pickup?
Yes. You may place your order in advance and pick it up at the scheduled time.
Do you offer local delivery?
Yes. Local delivery is available within selected areas. Delivery fees and availability depend on your location.
How far in advance should I place my order?
For regular products, we recommend ordering at least one day in advance. Larger catering and party orders should be placed several days ahead whenever possible.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Debit, Cash, and e-Transfer.
Can I order by phone?
Yes. You can place your order by phone or send us a direct message for assistance.
Can I order through Instagram or Facebook?
Absolutely. You can send us a direct message on Instagram or Facebook, and we'll help you complete your order.
Are your products made fresh to order?
Many of our specialty products are prepared fresh after your order is confirmed to ensure the highest quality and freshness.
Do you use fresh vegetables?
Yes. We carefully select fresh vegetables and premium ingredients for every batch we prepare.
Do you offer gift baskets or food boxes?
Yes. We can prepare beautiful gift boxes and gourmet food baskets for holidays, birthdays, and special occasions.
Do you provide allergy information?
Yes. If you have food allergies or dietary restrictions, please let us know before ordering so we can guide you to the most suitable products.
How can I contact Zest & Zoom?
You can contact us by phone, email, or through our social media channels. We are always happy to answer your questions and help you place your order.